How to Book a Room

FAQ: How to Book a Room

Step 1 - Make sure you are logged in (if not, follow the login guide → [click here]).

Step 2 - Ensure your profile is complete (if not, see the profile completion guide → [click here]).

Step 3 - Go to the Rooms page, then scroll down to the Rooms Availability section.

Step 4 - In the Select Stay Date field, enter your Check-in and Check-out dates.

Step 5 - Click Check Availability. Available rooms will be displayed based on your selected dates.

Step 6 - Choose the room you want, enter the Number of Guests to see booking details and the estimated total price.

Step 7 - Optionally, fill in the Note field if you want to provide additional information.

Step 8 - Click Continue Booking to proceed (no payment required at this stage).

Step 9 - You will be redirected to the Booking History page. Please wait for admin confirmation to avoid double booking.

Step 10 - Once confirmed by the admin, click Pay Now on your booking card, then click Pay Now again in the booking details.

1. Make sure to complete payment before the Waiting for Payment deadline expires.

Step 11 - On desktop/laptop, a new PayPal window will open. Enter your payment details accurately.

1. You can view booking details by clicking the payment amount at the top right corner.

Step 12 - Choose whether to save your payment info:

1. On: Save info & create a PayPal account (requires PayPal password).

1. Off: Proceed without saving info.

Step 13 - Click Pay Now to finalize the payment.

Step 14 - If successful, PayPal will display Thank you for payment.

1. On PC/laptop, the window will close automatically.
2. On mobile, return to the website tab and check your booking status. It should show Completed with payment confirmation via PayPal.

Step 15 - Your booking is complete. Please check in and check out according to your reservation.

1. A check-in reminder will be sent to your registered email.